Hampton Inn & Suites Newport/Middletown
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Hampton Inn & Suites Newport/Middletown
Hampton Inn & Suites Newport/Middletown
Located only 3.2 km from Newport's shops, harbor and mansions, this Middletown, Rhode Island hotel offers contemporary amenities such as free high-speed internet access.
Ratings and reviews
Cleanliness4.7
Location4.5
Service4.6
Rooms4.5
Value4.4
Sleep quality4.5
Traveller reviews
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Mentioned by travellers
Couple
Comment: 6 Apr 2025
A great weekend trip!
We will definitely be back! This was my husband and I’s first time staying overnight near Newport after doing day trips to the cliff walk for Daffy Days for years. Betsy greeted us as soon as we arrived and gave us tips on the best dinners nearby. She was so helpful and friendly. We Ubered downtown easily. Love a free breakfast in the morning too!
Comment: 16 Mar 2025
Stayed in: Mar 2025
I was greeted right away and offered some water, tea or coffee. Check in was quick and easy. My room was clean and the air was already on. The staff was very friendly and helpful. I would definitely book again
Family traveller
Comment: 24 Feb 2025
Close location to all the sites
We took a quick trip to Newport and pick this location as it is close to all the key site’s. This hotel just needs to focus on the attention to detail and this place will be a gem.
1-we asked for our room to be clean/ make the bed but they failed to also make the pull out mattress for the kids. Just cutting corners and not doing attention to details.
2-the pool area had such few towels for guest to use that people had to share with their kids.
3- the pool was cloudy and paint was falling off the steps floating in the pool. Please clean the pool and make it clear as pools should be. Also the steps and floor in the pool seem like they are tilted and not straight.
4-the breakfast area was empty and nobody was present to restock empty items.
The positive notes is that you are a 7-10 min drive to all the Newport mansions and close to all the actions. No resort fees or parking fees so it’s a great pick for a quick stay with kids. Just know the attention to detail is missing here.
1-we asked for our room to be clean/ make the bed but they failed to also make the pull out mattress for the kids. Just cutting corners and not doing attention to details.
2-the pool area had such few towels for guest to use that people had to share with their kids.
3- the pool was cloudy and paint was falling off the steps floating in the pool. Please clean the pool and make it clear as pools should be. Also the steps and floor in the pool seem like they are tilted and not straight.
4-the breakfast area was empty and nobody was present to restock empty items.
The positive notes is that you are a 7-10 min drive to all the Newport mansions and close to all the actions. No resort fees or parking fees so it’s a great pick for a quick stay with kids. Just know the attention to detail is missing here.
Hotel response
Comment: 26 February
Hi Daniel,
I'm certainly sorry to hear about the frustrations you faced during your recent stay with us.
As you can see from our plethora of 5-star reviews, your stay with us was certainly an anomaly and we appreciate the opportunity to respond.
Last week while you were with us was Spring Break for Massachusetts & Rhode Island public schools - our busiest "pool week" every year - and given the recent snow and bone-chilling weather, our indoor heated pool was certainly a hot commodity. In the future feel free to stop by the front desk, our agents would have happily provided additional towels, and they could have informed another team member of the much-needed towel restocking.
We drain, repaint, and re-apply traction-grouting annually - if you were with us this week, you'd see our pool is closed Monday-Friday for this annual maintenance.
I'm sorry to hear that you room did not receive full service from the housekeeping team. This kind of feedback would be more helpful to our operation in the moment, but I have shared your post-stay review with our housekeeping leadership to ensure procedures are properly followed and we're meeting our guests where they ask us to. In the same spirit, I have shared your breakfast commentary with our Food & Beverage team.
The hotel has issued points to your Honors Account, in hopes of ensuring your continued loyalty to the Hilton family of hotels. And while, it seems, we may not be your hotel-of-choice, there are plenty of great options in the Newport area to choose from, we do hope you'll stay with us again and grant us the opportunity to show you the same experience your fellow travelers have highlighted in their reviews.
Wishing you safe travels,
Reid Thornton
General Manager
I'm certainly sorry to hear about the frustrations you faced during your recent stay with us.
As you can see from our plethora of 5-star reviews, your stay with us was certainly an anomaly and we appreciate the opportunity to respond.
Last week while you were with us was Spring Break for Massachusetts & Rhode Island public schools - our busiest "pool week" every year - and given the recent snow and bone-chilling weather, our indoor heated pool was certainly a hot commodity. In the future feel free to stop by the front desk, our agents would have happily provided additional towels, and they could have informed another team member of the much-needed towel restocking.
We drain, repaint, and re-apply traction-grouting annually - if you were with us this week, you'd see our pool is closed Monday-Friday for this annual maintenance.
I'm sorry to hear that you room did not receive full service from the housekeeping team. This kind of feedback would be more helpful to our operation in the moment, but I have shared your post-stay review with our housekeeping leadership to ensure procedures are properly followed and we're meeting our guests where they ask us to. In the same spirit, I have shared your breakfast commentary with our Food & Beverage team.
The hotel has issued points to your Honors Account, in hopes of ensuring your continued loyalty to the Hilton family of hotels. And while, it seems, we may not be your hotel-of-choice, there are plenty of great options in the Newport area to choose from, we do hope you'll stay with us again and grant us the opportunity to show you the same experience your fellow travelers have highlighted in their reviews.
Wishing you safe travels,
Reid Thornton
General Manager
Family traveller
Comment: 10 Feb 2025
Great Stay
Had to make a last second reservation and the staff was very helpful. Clean hotel, clean warms, warm cookies, and good hot breakfast. We are from Florida and don't deal with snow, so we had no idea to put our windshield wipers up. When we came out in the morning and saw our rental covered in snow, we found out the grounds staff put our wipers up. They went above and beyond with their hospitality .
Hotel response
Comment: 26 February
Thank you for taking the time to share your experience about your recent stay with us.
Your comments lay it out best, but we are truly incredibly fortunate to have such a dedicated and caring team of hospitality professionals working with us here at the Hampton Newport.
We hope you took some of the snow & cold weather back to Florida with us, we're over it here in Rhode Island.
Should your travels bring you back through greater Newport, we do hope you'll come stay with us again.
Wishing you safe travels,
Reid Thornton
General Manager
Your comments lay it out best, but we are truly incredibly fortunate to have such a dedicated and caring team of hospitality professionals working with us here at the Hampton Newport.
We hope you took some of the snow & cold weather back to Florida with us, we're over it here in Rhode Island.
Should your travels bring you back through greater Newport, we do hope you'll come stay with us again.
Wishing you safe travels,
Reid Thornton
General Manager
Solo traveller
Comment: 28 Jan 2025
Say hi to Betsy!
Betsy is pure joy. From the moment I called and had my room assigned to being serenaded on the ukulele… Betsy is a dream. I’ve never felt more immediately welcomed and appreciated than I did on this stay. I usually skip Hampton Inns as a diamond because I prefer a location with bedroom doors but I will absolutely come back to this location. Excellent room. Comfy bed. No noise. Welcoming staff. I could go on and on
Betsy, you’re amazing.
Betsy, you’re amazing.
Hotel response
Comment: 26 February
Thank you for taking the time to share your recent stay's experience with us.
I will be sure to share your commentary with Betsy - a perfect example of someone who brings the warmth & light of hospitality with her to work every day. We're incredibly fortunate to have Betsy, as well as a team of dedicated hospitality professionals.
And you are correct on our lack of bedroom-separating-doors, but we do have a private bedroom option for a 2-queen bedroom suite we'd be happy to upgrade a Diamond member into (if you're okay with the additional bed, and we have the availability to produce a complimentary upgrade).
And while we're familiar with the broad Hilton family of brands, and we are "just" a Hampton Inn & Suites - we do try to step our game up when it comes to ensuring our guests fell like they're at a home away from home.
Should your travels bring you back through greater Newport, we hope you'll stay with us again.
Wishing you safe travels,
Reid Thornton
General Manager
I will be sure to share your commentary with Betsy - a perfect example of someone who brings the warmth & light of hospitality with her to work every day. We're incredibly fortunate to have Betsy, as well as a team of dedicated hospitality professionals.
And you are correct on our lack of bedroom-separating-doors, but we do have a private bedroom option for a 2-queen bedroom suite we'd be happy to upgrade a Diamond member into (if you're okay with the additional bed, and we have the availability to produce a complimentary upgrade).
And while we're familiar with the broad Hilton family of brands, and we are "just" a Hampton Inn & Suites - we do try to step our game up when it comes to ensuring our guests fell like they're at a home away from home.
Should your travels bring you back through greater Newport, we hope you'll stay with us again.
Wishing you safe travels,
Reid Thornton
General Manager
Excellent location
317 W Main Rd, Middletown, 02842, United States|0.29 km from Christmas Tree Shops andThat!
10 things to dowithin 0.40 km
0.29 km
2.66 km
0.92 km
1.35 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast available
Breakfast options
Western breakfast, Continental breakfast
Breakfast price
Please contact hotel for price information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
This hotel accepts the following payment methods:
Cash
Hampton Inn & Suites Newport/Middletown: FAQs
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