Akomodasi ini tidak mengizinkan pesta bujang atau sejenisnya. Harap beri tahu pihak Apart-Hotels-Sofia, AHS terlebih dahulu mengenai perkiraan waktu kedatangan Anda. Tamu di bawah usia 18 tahun hanya dapat check-in dengan orang tua atau wali resmi. Anda harus menunjukkan dokumen identitas berfoto yang berlaku serta kartu kredit pada saat check-in. Permintaan khusus tidak bisa dijamin dan dapat dikenakan biaya tambahan. General - This is a self check-in property with digital reception between 9 AM and 5 PM. - The building does not have ground-floor apartments. - Bookings of two or more apartments may be subject to different policies or additional charges. Check-in & Check-out - Early check-in and late check-out are subject to availability and additional charges may apply. Access & Security - There are no physical keys. Access is provided via a personal code or electronic key card. - For security reasons, access details must not be shared with unregistered guests. - Lost or stolen key cards must be reported immediately. A €30 replacement fee applies. - Common-area lighting is motion-activated. - All doors must remain closed at all times for security. House Rules & Safety To ensure a safe and pleasant stay: - Misuse of windows or using them as exits is not permitted. - The use of personal cooking or heating appliances not provided by the property is not allowed. - Candles or any open flames are prohibited. - Please keep the apartment tidy. Apartments left in excessive disorder or with trash may incur an additional cleaning fee. - Guests who do not follow house rules or pose a safety risk may be asked to leave without refund and charged a minimum fine of €200. - If we are unable to accommodate specific special needs, guests may cancel free of charge, in line with the cancellation policy. Cleaning & Housekeeping - Linen and towels are changed once per week. - Additional cleaning must be scheduled at least one day in advance. - Extra cleaning is available for an additional fee. - Cleaning hours are 09:00–14:00. - Between cleanings, guests are responsible for trash disposal and washing used kitchen items. - Cleaning supplies, irons, and ironing boards are available in the laundry room on each floor and must be returned after use. Visitors & Luggage - Visitors are welcome from 07:00 to 21:00. - Visitors staying after 21:00 must be registered, present ID, and pay the applicable fee. - Luggage storage is not available. Management Rights - Guests are expected to behave respectfully. - Management reserves the right to ask guests to vacate in case of serious rule violations and may contact authorities if necessary.