Element Hotel
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Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Element Hotel
Element Hotel
Featuring free WiFi throughout the property, Element Hotel offers accommodation in modern and luminous guestrooms in Medellín, 400 metres from Lleras Park.
Ratings and reviews
Traveller reviews
Comment: 25 Aug 2024
Stayed in: Aug 2024
Comment: 14 Dec 2024
Stayed in: Dec 2024
Stay Away: Noisy, Filthy, and Terrible Service
Lack of Maintenance
The hotel is in dire need of upkeep. The room’s sink is bizarrely placed right in front of the bed, giving it the appearance of a cheap motel. Worse, the exposed pipes are covered in mold. There’s no place to hang your towels or toiletries, making the room feel more like a prison cell than a hotel. Nightstands are makeshift, with a couple of pieces of MDF awkwardly attached to the walls.
Unbearable Noise
The worst part is the noise. The hotel is surrounded by disco bars—one in front and one behind—that blast music until 4 AM on weekdays and 24 hours straight on weekends. Sleeping is simply impossible. Moreover, even if you give up the sleeping part just being there feels like torture. When we complained to the front desk at 3 AM, desperate for a solution, the staff told us the noise wasn’t “that bad” and that it was usually worse! We requested to move to another room farther from the noise, only to be told none were available.
Disrespectful Service
Frustrated, we checked online and found that rooms were available. When we brought this up, the staff claimed that since the noise was external, it wasn’t their responsibility. They offered to move us only if we paid a significantly higher rate —even though it was the middle of the night, and the room was sitting empty. The lack of empathy and basic professionalism was astounding. They knew nothing about loud music regulations in the area, and they simply did not care to find out. So worst than dealing with the noise we did not know if it was coming to an end.
Undisclosed Conditions
The hotel fails to inform guests that getting a restful night here is impossible. While it may appeal to partygoers who don’t mind noise and discomfort, it is absolutely not suitable for anyone seeking peace or relaxation.
Do yourself a favor and stay elsewhere. This hotel is a nightmare.
Comment: 21 Nov 2024
Stayed in: Nov 2024
the roaches ran me out of the room, there was water coming from somewhere and the floor had puddles
Comment: 21 Nov 2024
Stayed in: Nov 2024
Comment: 11 Oct 2024
Stayed in: Sep 2024
Location
Carrera 34 # 7 - 101, Medellin, 050010, Colombia|2.31 km from Medellin Enrique Olaya Herrera
10 things to dowithin 0.38 km
Transportationwithin 5.80 km
Airportwithin 16.40 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
Pets are not allowed.
Breakfast available.
Breakfast menu
From menu.
Breakfast options
American breakfast.
Breakfast price
Please contact hotel for price information.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. The VAT in case of being responsible must pay it.
For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
Cash