Urban Hotel Aix-Les-Bains, Signature Collection

Name: Urban Hotel Aix-Les-Bains, Signature Collection
Address: 1 Av. de Marlioz, Aix-les-Bains, Auvergne-Rhône-Alpes, 73100, France

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Fast facts

Check in from:	15:00
Check out before:	12:00
Breakfast	Breakfast available
Pets	Pets allowed with an extra charge
Children	Children are welcome at this hotel

Amenities

View all

Wi-Fi

Parking

Air conditioning

Pool

Fitness centre

Spa

More about Urban Hotel Aix-Les-Bains, Signature Collection

Urban Hotel Aix-Les-Bains, Signature Collection

The Urban Hotel Aix-les-Bains; BW Signature Collection (formerly known as Hotel Agora), is located in the heart of Aix les Bains and offers 62 air-conditioned rooms fully renovated in 2019. Free WiFi is available onsite.

Ratings and reviews

Cleanliness4.1

Location4.2

Service4.2

Facilities4.2

Traveller reviews

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Mentioned by travellers

Comment: 17 Mar 2025

Stayed in: Mar 2025

Ideal location close to town centre, great and friendly staff, nice breakfast (although perhaps a little expensive), and modern clean rooms. No complaints from me!

Comment: 11 Feb 2025

Stayed in: Feb 2025

Excellent hotel with fantastic family room, actually a suite with 2 rooms and 2 toilets plus large bathroom, two showers, 2 tvs etc. Only weird thing in the room was in main room begind the bed the wall was white with black speckles but it honestly it just looked like mould, so it was a bit disconcerting at first. See pics , wont let me upload pics
Spa facilities really great, pool just at right temperature. Sauna and hamman perfect and jacuzzi. Albeit Saturday it was very busy, no seats, jacuzzi constantly full etc, sunday after lunch we had entire lot to ourselves. Dont miss out on these facilities which were excellent. Pool step area needed cleaning: clogged with gunk gathered where the stone floor meets the pool steps, dont notice unless you're coming out the pool orherwise very clean.
Lift not working so had to use service lift, necessitating walking by workmen in your robe, and noise. No notice that works were ongoing. Not so bad at quiet times but when we checked in we were 20 mins waiting to use the lift behind others doing the same to go to our room!
Very large underground parking area.
Food only available for a couple of hours a day, what a loss of income for the hotel. Silly, even if it just offered pizza n burgers!! Lost opportunity to generate further income. Never saw the bar open.
Nothing much in Aix tbh, a bit of a dump.
A great stop off on the way to your destination.

Comment: 19 Nov 2024

Stayed in: Nov 2024

The staff is kind and the facilities are well maintained. It is a suitable facility for business trips. If there is anything to improve, the breakfast buffet lacked fresh vegetables, and the Internet service was unstable when Wi-Fi was used in the room.

Comment: 6 Sep 2024

Stayed in: Sep 2024

We absolutely loved our stay here. Florent at reception was a wonderful host and told us all we needed to know to make the most of our stay. The room was gorgeous and we had a brilliant night’s sleep. Will definitely stay here again. Thank you for such a lovely stay!

Comment: 29 Jun 2024

Stayed in: Jun 2024

This property is close to everything. There are plenty of restaurants near by, and supermarkets. My only complaint is that you have to pay extra (16 Euro per person) to use the pool or the spa.

Very good location

4.2

1 Av. de Marlioz, Aix-les-Bains, 73100, France|0.42 km from AIX LES BAINS LE REVARD RAILWAY STATION

10 things to dowithin 0.65 km

0.42 km

0.31 km

0.56 km

Transportationwithin 0.42 km

0.42 km

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cots

2 years old and under

Free

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast menu

Buffet

Breakfast options

Continental breakfast

Breakfast price

Rp 287,132 (≈EUR 15)/person

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Urban Hotel & Spa Aix-les-Bains - BW Signature Collection in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the maximum height of the underground garage is up to 1.90metres. Parking in the garage is subject to availability. Guests staying in Superior Rooms or Suites have free access to the wellness area, indoor swimming pool and hammam from 09:00 to 22:30 from check-in after 15:00 and up to 12:00 on their check-out day. Cheques are not an accepted method of payment. Breakfast is free for children under 4 years old.

Accepted payment methods

This hotel accepts the following payment methods: