The Riversleigh
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Fast facts
Check in from | 14:00 |
|---|---|
Check out by | 10:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about The Riversleigh
The Riversleigh
Overlooking the peaceful Mitchell River, The Riversleigh is a historic hotel built in 1886. Some rooms offer a private spa bath and a private balcony. A continental buffet breakfast is provided.
Ratings and reviews
Traveller reviews
Comment: 10 Dec 2024
Stayed in: Dec 2024
Not a 4 Star Experience and no staff on site to assist guests.
After refreshing ourselves we went out for something to eat and then came back to the hotel.Would have been nice to have a drink but the bar was locked up and still no staff on site. We went to our room to look at the hotel info and to our horror we found out that there is no staff what so ever at the hotel overnight . This concerned us greatly as emergency instructions stated to assemble in the car park and wait for instructions from Security or Staff (which are non existent) , alternatively dial 000 ( which is not explained in their information as the emergency services in the instructions)
After a restless night in what we felt was a dingy & dark room which smelt musty with paint that needed touching up and a curtain that were not properly attached to the track. In the bathroom there was no plug for the sink and the toiletries were minimal.
My partner & I felt at unease, totally abandoned and didnt see 2 members of staff till breakfast the next day.
Breakfast was average and the hot beverages from the machine were luke warm. Fruit juices were cheap.
We spoke to the staff and found out that the hotel is managed remotely from another hotel at Lakes Entrance over 40 km away. As a tourist this is unacceptable. Pictures on the website are misleading, the pictures look amazing but in reality it didnt look anything like the hotel. There was graffiti on the fence outside, a restaurant that is closed, bar that is closed despite all signage on the outside of the hotel saying otherwise and the staff saying they have both been closed for months.
The staff on site have heard all these complaints /concerns from other customers and reported them to the remote management but nothing appears to be done. This is not a 4 star boutique hotel (although it could be if there were staff on site & management that actually cared about the hotel). We left the next morning cutting our stay short as the hotel was so poor.
This has been the most unwelcoming hotel we have ever stayed in !
Comment: 23 Nov 2024
Stayed in: Nov 2024
Pictures do not match the actual condition of the hotel. Maybe it did 30 years ago. But the place is very run down.
I paid for a spacious room and cleaning was good taken the condition of the place into concern. But everything is old - incl. furniture which needed deep throughout cleans.
There was a nice cleaning lady one of the days, who cleaned up my self inflicted messy room. That was nice of her.
I wouldn’t have booked the hotel if I had read the reviews beforehand. I can only confirm.
AU
Comment: 22 Jul 2024
Stayed in: Jul 2024
Don’t waste your money
It’s drab out dated ,
No restaurant, no bar .
Room wasn’t like photos, very dark and dingy
Cobwebs, dust behind door we dared not to check under bed,
Cold draft under door had to use towel to stop it,
Toilet seat loose nearly fell off.
UK
Comment: 15 Apr 2024
Stayed in: Apr 2024
Perhaps not!
Comment: 1 Apr 2024
Stayed in: Mar 2024
Easter Visit
Disappointed that the bar was not open and limited meal options were unavailable? Great for an overnight stay but wouldn't recommend any longer!!
Excellent location
1 Nicholson Street, Bairnsdale, 3875, Australia|1.00 km from Bairnsdale
10 things to dowithin 2.54 km
Transportationwithin 0.74 km
Airportwithin 1.00 km
Check in and check out
Check in from:
14:00
Check out before:
10:00
Good to know
Children are welcome at this hotel.
2 years old and under
Children can use extra beds for an additional charge of AUD 20.0.
3 years old and over
Children can use extra beds for an additional charge of AUD 20.0.
Pets are not allowed.
Breakfast available.
Breakfast options
Western breakfast.
Breakfast price
Please contact hotel for price information.
Please inform The Riversleigh in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment will be taken at the time of booking. Please note that there is a 1.05% surcharge when paying with a Visa or Mastercard credit card. Please note that the property does not accept pre-paid debit cards. Valid photo identification and the same credit card used at the time of booking must be presented on arrival. The property has the right to refuse any booking when the guest cannot provide a valid photo ID or valid credit card that matches the name on the booking. Cash is not an acceptable form of deposit at this property. This property enforces a strict 'Non-Smoking Policy'.
