Grand Hyatt Hong Kong

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Fast facts

Check in from
15:00
Check out by
12:00
Breakfast
Breakfast available.
Pets
Pets are not allowed.
Children
Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre

More about Grand Hyatt Hong Kong

Grand Hyatt Hong Kong

Directly connected to the Hong Kong Convention and Exhibition Centre (HKCEC) and a 5-8 minute walk from Exhibition Centre MTR Station and Star Ferry Pier, the luxurious Grand Hyatt Hong Kong offers a 50-metre heated outdoor pool and a spa.

Ratings and reviews

Cleanliness5.0
Location4.5
Service4.5
Rooms4.5
Value4.0
Sleep quality4.5

Traveller reviews

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Mentioned by travellers
Solo traveller

Comment: 15 Mar 2025

Lovely hotel with a great view. Service was top notch.

No wonder why this is the flagship of Hyatt in Asia (hopefully the renovated PH in Tokyo won’t overtake it).
The receptionist (Sam) was the best receptionist I have ever encountered, very knowledgeable and thorough, even better than my experience at Four Seasons. She gave me all the details that I needed, great recommendations for food, explained how to use the AmEx experience credit in details. Helped check reservations at restaurants and called me to provide some additional updates that I didn’t ask for, very nice of her.
Food and drinks at the lounge were decent. Breakfast was a little underwhelming though. It’s not really a restaurant. It would be nice if breakfast were held at the cafe instead.
Room was clean and had some nice touch details. The bathtub was great, right next to the bed with no glass in between. Very enjoyable to use.
The spa was great too, a little expensive, but it was good. I did use my $100 AmEx credit there to cover some of it.
Sam recommended their 海南雞飯, but I didn’t have a chance to try it during my 1-night visit, will for sure try it next time.
Oh and the view, they gave me a room upgrade to a high floor with an unobstructed view. Absolutely gorgeous and beautiful. Will 10/10 come back. Thank you, Sam!
Other

Comment: 26 Feb 2025

Perfect Location, stunning Views, and Great Local Eats!

I had an amazing stay at Grand Hyatt Hong Kong! The location is perfect—just a short walk to local mom-and-pop restaurants where I got to enjoy authentic Hong Kong flavors. It’s also conveniently near the MTR, making it easy to explore the city. The highlight was the stunning view of the harbor, especially at sunrise and sunset. The combination of luxury, convenience, and breathtaking scenery made my stay truly unforgettable. Highly recommend!

Hotel response

Comment: 27 February

Dear cyrus015,
Our heartfelt gratitude for taking the time to support Grand Hyatt Hong Kong with a 5-bubbles review. We are humbled by your endorsement that defines our hotel to be the perfect destination to experience the best combination of luxury, convenience and breathtaking scenery.
We cannot agree more that our hotel is indeed in a perfect location to experience the spectacular view of the Victoria Harbour and scenic skyline, especially at sunrise and sunset. Additionally, we are located within walking distance with covered access to the Wan Chai and Exhibition Centre MTR stations allowing guests to stay conveniently connected with the city. Our close proximity to a plethora of local sightseeing, sounds, and tastes also makes us an ideal choice that appeals to both business and leisure travellers.
Thank you so much for your high recommendation of Grand Hyatt Hong Kong and we can’t wait to welcome you back in the near future.
Best regards,
Mark M. Holmes
General Manager
Grand Hyatt Hong Kong
Couple

Comment: 1 Feb 2025

Good experience, nice and spacious room, although it could have a better view on the harbor. Swimming pool was nice and the Chinese fine restaurant is superb. The hotel is conveniently located next to metro and center, so it’s easy to reach major spots.

Hotel response

Comment: 2 February

Dear Bravemoony, Thank you for sharing your experience at the Grand Hyatt Hong Kong! We are thrilled to hear that you enjoyed your stay and found our rooms to be nice and spacious. We understand that a great view can enhance the experience, and we appreciate your feedback regarding the harbor view. It is wonderful to know that you had an enjoyable at our large outdoor heated swimming pool and had a superb dining experience at our One Harbour Road Chinese restaurant. Our culinary team works hard to provide exceptional dishes, and it is gratifying to hear that their efforts have resonated with you. Being close to the MTR and major attractions is something we take pride in, and we are glad it made your visit easier. Thank you once again for your feedback. We hope to welcome you back to the Grand Hyatt Hong Kong for another enjoyable stay in the future! Best regards, Mark M. Holmes, General Manager, Grand Hyatt Hong Kong
Other

Comment: 13 Mar 2025

Unprecedented!

Stunningly beautiful hotel whose beauty was outshown by the remarkable service of every department. Spectactular!!! Any request we had was dealt with in a matter of minutes. The food and beverages were high quality and the responsiveness of the staff was unlike any we have experienced.

Hotel response

Comment: 14 March

Dear GrandTour16333700564,
Thank you from the bottoms of our hearts for your glowing review. We are truly delighted to hear that your experience at Grand Hyatt Hong Kong was nothing short of spectacular.
It is heartwarming to know that our exquisite surroundings and dedicated service left a lasting impression on you. Our team takes great pride in delivering prompt and efficient service that truly stands out, and it is most uplifting to know that our commitment to service excellence made a tremendous positive impact on your visit. Your kind words serve as an inspiration to our team, who works wholeheartedly to providing every guest with a memorable experience. Your compliments regarding the quality of our food and beverages are also greatly appreciated.
Thank you very much for recognizing our efforts with a 5-star rating and we look forward to welcoming you back for another unforgettable stay.
Best regards,
Mark M. Holmes
General Manager
Grand Hyatt Hong Kong
Other
US

US

Comment: 13 Mar 2025

Great hotel for Globalists

The location was great and the rooms were clean and modern. A quick 8 minute walk to catch the Star Ferry to Kowloon. The view from our high floor room was amazing. As a globalist, I found the club lounge to be one of the best Hyatt has to offer. They offered a fantastic breakfast, afternoon tea and evening bites with cocktails. The Club Lounge staff really looked after us, were so professional and made us feel so welcomed. The food was 10/10!

Hotel response

Comment: 14 March

Dear Susan F,
Our heartfelt gratitude for being a loyal member of the Hyatt family and thank you so much for sharing your delightful experience at Grand Hyatt Hong Kong.
We are thrilled to hear that our prime location, just a short stroll from the Star Ferry has added convenience to your travels to Kowloon, and that you found our rooms to be both clean and modern.
We strive to deliver attentive hospitality and aim to create amazing experience for our esteemed guests at the Grand Club Lounge, and it is truly rewarding to know that our dedicated team succeeded in making your visit remarkable. It is indeed a popular lounge where guests can enjoy an array of sumptuous menu ranging from exquisite breakfast selections to light refreshments, all-day champagne, and evening cocktails in a relaxing ambience complemented by the stunning back-drop of the panoramic view of Victoria Harbor and scenic skyline. It brings us immense joy to know that our Club Lounge met your expectations as a Globalist member.
Your 5-bubbles rating means a lot to us, and we look forward to welcoming you back soon for another memorable stay.
Best regards,
Mark M. Holmes
General Manager
Grand Hyatt Hong Kong

Excellent location

4.5

1 Harbour Road, Hong Kong Island, Hong Kong, China|1.11 km from Victoria Harbour

10 things to dowithin 2.56 km

1.11 km
1.88 km
1.68 km

Transportationwithin 28.24 km

0.32 km
0.42 km
2.62 km

Airportwithin 26.30 km

5.01 km
26.30 km

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

2 years old and under

Children can use extra beds for free.

From 3 to 12 years old

Children can use extra beds for free.

From 13 to 17 years old

Children can use extra beds for an additional charge of HKD 440.0.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast times

06:30 - 11:00 from Monday to Sunday.

Breakfast price

Rp 862,835 (≈HKD 404.8)/person

Breakfast menu

Buffet.

Important information from the hotel

If the room is used for wedding, party, or commercial shooting purposes, it needs to be confirmed with the hotel in advance. Thank you for your understanding.

Important information about the city

According to the latest regulations of the Government of Hong Kong Special Administrative Region, starting from January 1, 2025, it is anticipated that a 3% Hotel Accommodation Tax will be implemented. As a result, during the check-in process, the hotel may request this Hotel Accommodation Tax. Please be advised of this potential charge and make any necessary preparations accordingly. According to the guidelines of Hong Kong's "Product Environmental Responsibility (Amendment) Bill 2023", starting from 2024/4/22, Hong Kong hotels will no longer provide free plastic bottles of water, toothbrushes, combs and other disposable plastic products to guests. If you have any questions, Please check the hotel's official website or consult the hotel in advance.

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logocard logocard logo
Transfer

Transfer from/to airport available. Cost: 1,250.00 HKD one way.

Grand Hyatt Hong Kong: FAQs

Yes, Grand Hyatt Hong Kong does have a restaurant.
At Grand Hyatt Hong Kong you can check in from 15:00, and you'll need to check out before 12:00.
Yes, there is parking available at Grand Hyatt Hong Kong.
Grand Hyatt Hong Kong is 14.3 km away from Hong Kong city centre.
Grand Hyatt Hong Kong is in Hong Kong, China and is 14.3 km away from Hong Kong city centre.