Hollick Hotel Wen'an, Tapestry Collcetion By Hilton, Wen'an Hotels

Name: Hollick Hotel Wen'an, Tapestry Collcetion By Hilton
Address: Wen'an Luneng Ecological Zone, State-owned Jiewei Farm, Wen'an, Hebei, 65800, China

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Fast facts

Check in from:	15:00
Check out before:	12:00
Breakfast	Breakfast available
Pets	Pets not allowed
Children	Children are welcome at this hotel

Amenities

Wi-Fi

Air conditioning

Airport shuttle

Fitness centre

Front desk 24 hour

Restaurant

Accessibility

Lift

Business facilities

Meeting facilities

Business centre

Food and drink

Dining room

Bar

Restaurant

Lobby bar

Complimentary bottled water

Minibar

Café

Healthcare

First aid room

Hotel and outdoor facilities

Garden

Wedding facilities

Non-smoking floor

Non-smoking

Laundry

Smoking areas

In the rooms

Bathrobe

Desk

Heating

Shower

Air conditioning

Hairdryer

Leisure and entertainment

Bicycle hire

Media and technology

Television

Fax

Satellite TV

Telephone

Services

Express check-in

Express check-out

Room service

Wake up call

Luggage storage

Front desk 24 hour

Safe deposit box

Iron

Concierge

Sport and fitness

Fitness centre

Transport and parking

Station shuttle

Car hire

Airport shuttle

WiFi and internet

WiFi in common areas

Wi-Fi

More about Hollick Hotel Wen'an, Tapestry Collcetion By Hilton

Hollick Hotel Wen'an, Tapestry Collcetion By Hilton

Situated in Wofotang, Hollick Hotel Wen'An, Tapestry collection by Hilton features accommodations with a restaurant, bar and garden and provides a 24-hour front desk and room service for guests.

Ratings and reviews

Cleanliness4.7

Location4.7

Service4.5

Facilities4.5

Traveller reviews

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Mentioned by travellers

Business traveller

Comment: 17 Jan 2025

A very pleasant experience right from the start, the ease through check in, comfortably maintained room temperature and clean environment, the property is extremely scenic, kudos 👍🏼👍🏼👍🏼 to the chefs at the restaurants for personalising Muslim meals for me, the service staff is very warm and friendly extending a rich hospitality experience, I will definitely like to come again with my family to experience this Grand Porperty Hotel.
Keep it up ⭐️⭐️⭐️⭐️⭐️

Hotel response

Comment: 20 January

尊敬的宾客您好，感谢您选择入住文安郝力克酒店，并且对于酒店住宿服务给予了良好的评价。我们很高兴您喜欢我们温馨舒适、友好诚挚的服务，我们所有希尔顿的员工都对提供卓越的服务充满了热忱。希望您能继续支持，我们会继续努力为您带来更优质的服务体验，您的支持是我们进步的动力，希望不久之后能与您再次相遇，祝您旅途顺利，生活愉快！

Other

Comment: 5 May 2023

Stayed in: May 2023

The worst experience for ever

The host didn’t even ask if we need help to carry our bags. But asked us to drive away even I told him we just need one minute to drop our bags and check in as no any vehicle behind us. And his allow other two cars block the drive way. Front desk paused my check in to help other guest over and over. AC doesn’t work. Too many wrong signs in underground parking lot. No response for questions, no basic skill to process payment for member and foreigner credit card in restaurant. Same thing happen with room service on next day. Extra statement for nothing when I check out but front desk can not explain. Didn’t get free wine taste experience as app publicity.

Business traveller

Comment: 9 Jun 2023

It’s a nice resort . There’s nice evening outdoor bbq in Hilton hotel as well.

Hotel response

Comment: 15 June

尊敬的宾客，非常感谢您选择下榻文安郝力克酒店希尔顿启缤精选酒店并给予好评！您的满意就是对我们最好的肯定与激励，我们酒店致力于为您提供亲切周到及安全的入住体验，感谢您对我们工作的支持与理解，正是您的这份支持，让我们有不断努力和进步的动力。诚挚地邀请您下次光临。祝您生活愉快！

Family traveller

Comment: 31 Jan 2023

The service attitude at the front desk is very good. I commend Wang Haoyuan, the receptionist at the front desk, and Ma Fengjie, the manager on duty, by name.

Hotel response

Comment: 1 February

Dear guests, thank you very much for choosing to stay at Wen'an Haolic Hotel, Kai Bean Collection by Hilton and for your praise! Your satisfaction is the best affirmation and encouragement to us. Our hotel is committed to providing you with a cordial, thoughtful and safe check-in experience. Thank you for your support and understanding of our work. It is your support that allows us to have continuous Drive for effort and progress. Sincerely invite you to visit us next time. wish you a happy life

Family traveller

Comment: 3 Nov 2022

The atmosphere of the whole park is particularly good, with mountains, water and wineries. The hotel has floor-to-ceiling windows with good views. The only downside is the service. The waiters are trained to be leaders who only care about the hotel, and other customers are not human except for the leaders. All services are fully coordinated by the hotel manager.