Palm Appart Hôtel Marrakech
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Fast facts
Check in from | 14:30 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Palm Appart Hôtel Marrakech
Palm Appart Hôtel Marrakech
Offering an outdoor pool and a restaurant, Palm Appart Hôtel Marrakech offers self-catering accommodation. Free WiFi access is available in public areas. The property is 2.7 km from Saadian Tombs.
Ratings and reviews
Traveller reviews
Comment: 8 Nov 2024
Stayed in: Nov 2024
Good value for money, improvements to be expected
- Welcoming and considerate staff;
- 2 bedroom apartment and a living room we took is very spacious, it has a terrace with views of the pool. There is a medium equipped kitchenette and two bathrooms, one with shower.
-the apartment is very clean. There are no carpets or rugs but personally I prefer it that way.
-The housekeeping is well done and daily.
-The pool is large but shallow, although we haven't tested it.
-Air conditioning is available but we haven't tested it given the weather
- Free parking is available with some places in the shade.
- The location of the hotel in Agdal is excellent.
- Right in front there is a mall with restaurants and cafe and a crossroads.
Areas for improvement:
-Welcome kits, in fact we only had soaps.
-No hair dryer
-No ironing board
- No oven in the kitchenette
-The bath towels a little old
-the TV in the living room is really small
- no TV in the bedrooms
- No extra pillows in the apartment and those provided are rather flat.
Otherwise, if we have very light sleep, the airport is not far and there are quite a few plane takeoffs right above the hotel (we didn't have many problems).
Overall it was found that the value for money is correct, it would be better if the recommendations are taken into account.
Hotel response
Comment: 4 December
Nous vous remercions pour votre retour détaillé. Nous prenons également bonne note de vos suggestions d'amélioration concernant les équipements et les petits détails comme les serviettes, la télé et les kits de bienvenue. Nous allons travailler sur ces points pour offrir une meilleure expérience à nos futurs clients. Nous espérons vous accueillir à nouveau et vous offrir un séjour encore plus agréable.
Comment: 31 Oct 2024
Stayed in: Oct 2024
You will be better off booking in a hostel or Airbnb then wasting your time and money.
I can go on on.
Hotel response
Comment: 4 December
Thank you for your feedback. We are truly sorry to hear about the issues you experienced during your stay. This is not the experience we want to provide to our guests. We will address the maintenance and service concerns you mentioned to ensure this does not happen again. We apologize for any inconvenience and hope to improve in the future.
Comment: 12 Feb 2025
Horrible WiFi and not very clean
Comment: 5 Jan 2025
Stayed in: Jan 2025
ABSOLUTELY LEAK
Don’t trust the pictures of the ads, it’s horribly outdated and dangerous,
Aggressive staff and zero services
No kitchen equipment, no chair, air conditioning very very noisy and defective, not safe
Not your way and especially aggressive staff.
Hotel response
Comment: 8 January
Nous vous remercions pour votre commentaire et nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Nous prenons vos remarques en compte, pour résoudre ces problèmes rapidement. Nous espérons vous accueillir à nouveau et de vous offrir une meilleure expérience.
Comment: 4 Nov 2024
Stayed in: Oct 2024
"Disappointing Stay with Poor Service and Hygiene Issues"
Hotel response
Comment: 4 December
Thank you for your feedback. We sincerely apologize for the disappointing experience you had during your stay, We will address these concerns with our team to improve our service and ensure that future guests have a better experience. Thank you again for sharing your thoughts, and we hope you'll allow us the chance to regain your trust in the future.
Very good location
Av. du 7ème Art, Marrakech, 40000, Morocco|2.81 km from Palace Badi
10 things to dowithin 0.15 km
Transportationwithin 5.00 km
Airportwithin 5.01 km
Check in and check out
Check in from:
14:30
Check out before:
12:00
Good to know
Children are welcome at this hotel.
Pets are not allowed.
Breakfast available.
Breakfast price
Please contact hotel for price information.
Breakfast options
Continental breakfast, Gluten Free breakfast, Halal breakfast, Vegan breakfast, Vegetarian breakfast.
Please note that rooms with pool view are subject to availability and at an extra charge of 200 MAD. The cleaning is done every two days.
According to government policy and social customs in Morocco, marriage certificate need to be provided upon check in if a male and female shares a room and one of them is Moroccan or Muslim. For sharing rooms, if either or both of guests are Moroccans, they will be required to show a marriage certificate, otherwise the hotel reserves the right to reject for check-in.
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