Big Country Hotel & Suites, SureStay Collection by BW, Abilene Hotels

Name: Big Country Hotel & Suites, SureStay Collection by BW
Address: 3010 CatClaw Drive, Abilene, Texas, 79606, United States

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Fast facts

Check in from	15:00
Check out by	11:00
Breakfast	Breakfast available.
Pets	Pets are not allowed.
Children	Children are welcome at this hotel.

Amenities

Parking

Air conditioning

Front desk 24 hour

Non-smoking

Laundry

Lift

Accessibility

Accessible parking

Braille or tactile signage

Lift

Disabled facilities

Business facilities

Meeting facilities

Business centre

Food and drink

Banqueting service

Lobby bar

Healthcare

First aid room

Hotel and outdoor facilities

Non-smoking

Laundry

Smoking areas

In the rooms

Air conditioning

Heating

Media and technology

Photocopier

Fax

Services

Multilingual staff

Front desk 24 hour

Luggage storage

Room service

Transport and parking

Parking

WiFi and internet

Internet access

More about Big Country Hotel & Suites, SureStay Collection by BW

Big Country Hotel & Suites, SureStay Collection by BW

Located in Abilene, Texas, this hotel is 7 miles from Hardin-Simmons University and boasts an outdoor pool and free Wi-Fi access. Frontier Texas is 15 minutes’ drive away.

Ratings and reviews

Traveller reviews

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Mentioned by travellers

Comment: 14 Mar 2025

Stayed in: Mar 2025

It was a nice hotel. Did not have breakfast, just grab and go things, that were not available.

Comment: 22 Mar 2025

Stayed in: Mar 2025

After an all day outdoor event, we went to the hotel. With confirmation and itinerary ID just to be told there was no record of our booking . Because the hotel was fully booked they would be able to accommodate us. There was definitely a breakdown in service whether it was 3rd party or in house we were left without a room for the night. I will be hesitant to use either service for future travel plans

Comment: 10 Mar 2025

Stayed in: Mar 2025

The beds were fine and the staff at the front desk was nice and friendly. However, the cleanliness was lacking. There was a dirty sock beside one of the beds. There was nail polish on the closet door. Paint was peeling in several places. The worst part was that one of the pillows had something orange all over it. It actually looked like blood. So we started looking at all the linens, and one of the comforters had a red stain on it. We called the front desk, and she replaced everything, but it still just felt gross to know that the cleaning staff was that negligent.

Comment: 3 Mar 2025

Stayed in: Feb 2025

Loud music first night, 12:00 midnight, in next door room. Front desk requested they stop music, occupants said they would but did not turn off music. Front desk forced to go to room to get occupants to stop music.

Comment: 27 Feb 2025

Stayed in: Feb 2025

It is a fairly nice updated place. The issues were with the the noise you could hear people yelling outside and inside, slamming of doors it was out of hand. The breakfast was almost non existent might of well been unless all you want is cereal.

Location

3010 CatClaw Drive, Abilene, 79606, United States|1.69 km from Surprises Gift Shop

10 things to dowithin 2.21 km

1.69 km

0.30 km

0.25 km

Airportwithin 9.32 km

7.41 km

9.32 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast options

Western breakfast

Breakfast price

Please contact hotel for price information

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods

This hotel accepts the following payment methods: