Holiday Inn Express Baltimore-Downtown, Baltimore Hotels

Name: Holiday Inn Express Baltimore-Downtown
Address: 221 North Gay Street, Baltimore, Maryland, 21202, United States

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Fast facts

Check in from	15:00
Check out by	11:00
Breakfast	Breakfast available.
Pets	Pets allowed with extra charge.
Children	Children are welcome at this hotel.

Amenities

Fitness centre

Meeting facilities

Business centre

Room service

More about Holiday Inn Express Baltimore-Downtown

Holiday Inn Express Baltimore-Downtown

Combining the feel of being at home with all the conveniences of being on vacation, this traditional stone house is the excellent choice for experiencing Crete. The self-contained apartments each have a living room with an imposing fireplace, perfect for the chilly evenings, 2 bathrooms and a fully equipped kitchen. Parking in free, but guests can also use the 24-hour cab service available upon request, if they want to enjoy a couple of drinks in the bars and taverns in the nearby village of Nikithianos. As a break from the lazy days around the pool, the more active tourists can explore the area with its popular attractions like the ancient Doric city of Dreros.

Ratings and reviews

Cleanliness

4.5

Location

3.5

Service

4.5

Rooms

4.0

Value

4.0

Sleep quality

4.5

Traveller reviews

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Mentioned by travellers

Couple

Comment: 5 Nov 2023

Stayed in: Oct 2023

Great place to stay!

I had a great time at the Holiday Inn Express hotel in Baltimore. The hotel is located downtown with not a lot of restaurants nearby. However, the hotel offers a shuttle to a nearby restaurant (Mo's Seafood) which was excellent!
I also really appreciated the talents of French-speaking Abdou at the front desk. He was very pleasant to converse with: He was very knowledgeable of the local area and very polite in meeting our requests -- including extending our checkout time so that we could visit the local Edgar Allen Poe house. I wish him the best in his future endeavors!

Couple

Comment: 23 Mar 2024

Stayed in: Mar 2024

Horrible !

They canceled our hotel because it was put on the wrong card , they didn’t even notify us that it was canceled . So we drove 3 hours and “they didn’t have a room” . The guy at the front desk was no help at all . We didn’t receive email or phone call to notify us .

Hotel response

Comment: 9 April

Hi Juliana M,
Thank you for your feedback at our Holiday Inn Express Baltimore-Downtown. We appreciate your business and making IHG Hotels & Resorts a part of your travel.
We work very hard and strive to be the best Holiday Inn Express. Our goal is to offer a seamless and relaxing stay, and I'm sorry to learn that it didn't happen. We take feedback seriously and would like to know more about it, and share this with the relevant teams. I sent you a separate message and hope you respond soon.
Your loyalty is important to us. We hope you choose IHG Hotels & Resorts for your future travels.
Best Regards,
Jenilyn J
Case Manager
IHG Hotels & Resorts Service

Family traveller

Comment: 24 Feb 2024

Stayed in: Feb 2024

Nice if you don’t need reliable transportation

We stayed here the night before a cruise out of Baltimore Harbor. The hotel is an old bank with plenty of character. We stayed here specifically for the park and ride option. The morning of our cruise a van picked us up and delivered us to the ship without an issue. The return from the cruise 8 days later was a different story. We called the number on the card given to us at the port. The company is 5th Avenue Transportation (AVOID!!!). We were told to go to the pickup area and it would be 30 minutes. After 45 minutes, we called again and were told that the driver left without us because we weren’t there. We were exactly where all pickups were waiting. We were told 20 minutes. After 25, we called again and were told that they were on the way… 20 minutes. At this point, I said to forget it, we’d call a ride share. The guy argued with me, saying that he had stopped and called out, “Holiday Inn!” This was a blatant lie. I told him never mind and we took a ride share to the hotel. Upon our return, we informed the unhelpful desk attendant what had happened and instead of apologizing, he got defensive and said that the driver went to pick us up.
So, not a bad hotel and the park and ride option is ok, even if the lot is VERY tight. Just factor in the cost of a ride share back to the hotel after your trip- this will save time and aggravation.

Hotel response

Comment: 16 March

Hello, drheath2015
We value your opinion. It helps us understand how to serve our guests better. Thank you for making our Holiday Inn Express Baltimore-Downtown your primary choice for accommodation.
I hope you can accept my humble apology for not meeting some of your expectations. I have shared your concerns with our local staff to ensure a much better quality of service in future stays. Our team of professionals is working on it as I write this reply.
Your satisfaction and enjoyment are paramount to us, and we always strive to deliver what is expected.
Our team can't wait to host you again and show you all the improvements and changes based on your valuable feedback.
We hope to see you soon!
Alejandro G.
Case Manager
IHG Hotels & Resorts Service

Couple

Comment: 10 Sep 2023

Stayed in: Sep 2023

Nice big room

Our room was large and newly decorated, which was nice, however there were stains on the couch and carpet which could have been steam cleaned properly. The breakfast was fresh and had good variety. The hotel is a little out of the way to the harbour (15 minutes walk), and some reviewers had mentioned feeling unsafe. We didn’t find it scary or shady, all the streets are well lit, and the foot traffic was just normal people going about their day. The Sunday farmers market was a pleasant find.
Every night there were sirens and THAT could be heard through the windowpanes. If you’re a light sleeper, this would not be ideal.

Group traveller

Comment: 31 Aug 2023

Stayed in: Jul 2023

Best Baltimore hotel for location and money

I have brought groups (church teams serving and working in the city) to stay at this hotel for many years. It’s only a 10-15 casual walk to the Inner Harbor shopping waterfront area. The hotel staff is accommodating and helpful for any need. The rooms are spacious and newly renovated. You won’t find a better hotel for the money. I highly recommend.

Location

3.5

221 North Gay Street, Baltimore, 21202, United States|0.88 km from Baltimore Inner Harbor

10 things to dowithin 0.77 km

0.88 km

0.78 km

2.02 km

Transportationwithin 1.76 km

0.37 km

0.43 km

0.79 km

Airportwithin 17.23 km

12.56 km

17.23 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast menu

Buffet.

Breakfast price

Please contact hotel for price information.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods

The hotel accepts the following payment methods: